LLIR@Home FAQs

LLIR@Home WHAT’s NEW THIS Fall

A Couple of Helpful Hints

  • What kind of equipment (device) do I need to view the lectures?
    If you can view the video with the president’s message in the preceding section, that or a similar device is all you need.
  • Save you Weekly emails for viewing later in the Semester.
    It is important to save each week’s emails in your personal email files.  Please search for emails under programs@llir.ca .If you accidentally delete the current week’s email then send a message to info@LLIR.ca  and we will try to assist. 

VIDEO PLAYBACK SPEED
Now viewers have the power to choose from five different playback speeds, including: .5x, .75x, 1.25x, 1.5x, or even 2x the normal speed. And don’t worry about warped sound: we optimized the audio pitch for all speeds to make sure all viewers have an optimal viewing (and auditory) experience. Click here to review a Speed Playback Video.

How to change your video playback speed 

To change playback speed, head to the video of your choice , then hit the gear icon in your video play bar to explore all of your video speed control options. From there, just toggle to select the speed you’d like. It’s that easy!

LLIR@Home — Accessing Course Material

How will I get the LLIR course links?
An email will be sent to you each Friday with the course links. The email will come from programs@llir.ca. Just click on the ‘play video’ arrow and watch. Feel free to pause and restart at any time, or watch more than once if you like. You can view lecture videos anytime until December 31, 2021.

How do I find the Lecture Notes?
When Course Directors send additional readings, links etc., LLIR posts the additional lecture resources on the members only side of the web site.  
Simply use member login and then click on Members on the menu bar.
On the dropdown menu and click on the Lecture Notes.
Any extra resources and links are there for your use.

What if I want to watch the course at a different time(s)?
Courses can we watched at any time up until December 31st, 2021.  Save the weekly emails that contain the individual lecture links.  Then use the links contained in the emails to view that week’s course materials.

Do I need to sign into the LLIR Website to access the videos?
The only way you will be able to access the videos is through the links sent to you in the emails each Friday.  The videos are not being posted on the LLIR website. 

I only signed up for one course.  Can I watch others?
All courses contained in the email are open to you to view. You are not restricted to only one course.  Enjoy!

Will LLIR provide printed copies of course descriptions for members on request for members who don’t have a printer?
No. Please make your own arrangements for printing.

LLIR@Home – Start Time and Class Questions

What time does my course start?
After you receive the email each Friday morning, you can view the course anytime that you want up to December 31st, 2021.

How will the Course Director answer my questions? 
Based on time available, the Course Directors will include answers in subsequent lectures. Please send questions by email to them by Monday midnight following the Friday lecture. Email addresses to submit your questions will be provided. 

LLIR@Home – VIMEO Program

VIMEO Controls

This short video demonstrates the VIMEO controls

 Do I need to sign up for or subscribe to VIMEO?
You do not need to sign up with VIMEO in order to view LLIR courses. If you signed up for VIMEO and are now receiving emails from them that you do not want, you can unsubscribe.

How can I make the video fill the full screen?
To make the video fill the full screen, click on the small ‘x’ at the bottom right of the video frame.  To exit the full screen option, click on “Esc” and the screen will return to the smaller screen size.

How do I increase the volume?
There are 2 ways:
— volume control on the computer or
— iPad volume control in VIMEO control bar

What if my video freezes during a lecture?
This can happen with web based services.  If you have this problem close down your browser and re-click on the video link and the problem should go away. 

Sound Improvement for Lecture Enjoyment
Some members like yourselves indicated sound was a problem with some lectures this past fall. LLIR volunteers have done a great deal of work with our Course Directors to create as good a recording as possible. But, one factor we can’t control is the electronic device being used to view and listen to the videos.

The newer the equipment (device), the better the (imbedded) speakers are likely to be.  Generally, tablets are not as good as computers in this respect.

Here are some tips members have identified:

  1. Check the volume levels on your electronic device. Often, volume levels have been set low for other applications. 
  2. Using headphones or ear buds really improves the sound in the ear. Headphones vary widely in price and may range from $10 to several hundred dollars.
  3. If you are watching on your TV, consider buying a sound bar for your TV. It will improve not only the sound of LLIR lectures, but also the sound of everything else you view on your TV.

Watching on a TV:  Larger Picture and Often Better Sound
If you have been viewing videos on a notebook, iPad, laptop or desk top, you may wish to view on a larger screen such as your TV for sharing and improved viewing.
The following are some suggestions but if you need assistance for your situation, contact your local electronics store for advice e.g. Staples or BestBuy. Alternately Google your questions; there are lots of YouTube videos explaining setups. With these you can view many other streaming services e.g. GEM, YouTube and Netflicks etc.

  1. If you have a Smart TV (most Smart TVs come with Bluetooth capability)
    1. Turn on your TV and go to settings and activate Bluetooth.
    1. On your device, do the same thing.
    1. Use Screen Mirroring to connect your device to the TV (and then voila you can view on the TV).
  2. If you have a Regular TV
    1. If you use a laptop, you may be able to connect your device to your TV with an HDMI cable (to the back of the TV).
    1. If not, you will need to obtain an additional device to allow you to screen mirror / airplay content to your TV from the device you are using. 
    1. Investigate the use of an additional device such as Chromecast, Fire Stick, Apple TV or another brand. These types of devices connect directly into the back of the TV (into an HDMI socket) but they connect wirelessly, using Bluetooth or WIFI, to your principal device.
    1. Find out exactly what will work in your individual situation.  You can quickly determine that through a conversation with a retailer (e.g. Staples or Best Buy).

Unfortunately, LLIR and its technical support volunteers cannot provide further information other than the above due to the many varieties of TVs, cable services, Wi-Fi modes, internet modems, etc. that are currently installed and in the marketplace.

LLIR@Home: Technical Support

How do I get technical help?
If you need help viewing the videos, please email   techsupport@llir.ca  and provide your name and phone number as well as what device you are trying to use.

For example:
A PC (personal computer); if so, does it have a Windows or Mac operating system?
A tablet or an iPad?
A phone;  if so, what kind is it; iPhone, Android, what version is the phone e.g. iPhone 8

A member of the AV team will phone you to assist.

Fall LLIR@Home General Questions

Can my friend sign up?
No, and it is against copyright to share the links to courses with others.  We suggest that you ask your friend to sign up for the LLIR waitlist when it opens in November 2021.

Will courses be online Winter 22?
For Winter 2022 LLIR continues to follow the advice of Glendon College and the Health Authorities about our return to Glendon this Winter. More information will be made available in Winter 2022. If we do return to Glendon for lectures we will still offer an online course for those of our members who do not feel comfortable returning to in-class lectures. We continue to monitor the COVID 19 and Glendon College restrictions as to when we can return to in classroom programs.

We want to again emphasize that we plan to return to offering a series of ten-week courses live in a classroom setting on the Glendon campus just as soon as it is safe and responsible to do so.

My plans have changed. I didn’t sign up for classes and would like to do so now.
A date for signing up for courses has closed. All members not signed up for the courses should make a request by email to registrar@llir.ca

What should I do if I delete the email containing the links to the course videos during the winter period?
It is important to save each week’s emails in your personal email files.  Please search for emails under programs@llir.ca .
If you accidentally delete the current week’s email then send a message to info@LLIR.ca  and we will try to assist.